One Unique Space

HOW TO BOOK

HOW TO BOOK

Here's a step-by-step guide tailored for clients who have either a subscription or a package:

1. Access the Scheduling Page:

  • Visit The Pole Space's scheduling page.

  • This can typically be found in the ‘book now’ part of the website or via the app.

2. Select the Desired Class:

  • Browse through the list of available classes.

  • Click on the class you wish to attend.

3. Choose a Date and Time:

  • A calendar will display the available dates and times for the selected class.

  • Select your preferred slot.

4. Enter Personal Details:

  • Fill in your name, email address, and any other required information.

5. Apply Your Package or Subscription Code:

  • If you've purchased a package or subscription, you should have received a unique code via email.

  • Enter this code in the designated field to redeem your pre-paid session.

6. Confirm the Booking:

  • Review your selection to ensure all details are correct.

  • Click the "Confirm" or "Schedule" button to finalize your booking.

7. Receive Confirmation:

  • After booking, you'll receive a confirmation email with the class details.

  • This email will also include any necessary information or instructions for the class.

Additional Tips:

  • Managing Your Bookings:

    • You can reschedule or cancel appointments through the confirmation email or by logging into your client account.

  • Checking Remaining Sessions:

    • If you're unsure about the number of sessions left in your package or subscription, log into your client account to view your balance.

  • Purchasing Packages or Subscriptions:

    • If you haven't yet purchased a package or subscription, you can do so directly from the scheduling page under the "Packages" or "Subscriptions" section.

For a visual demonstration, you might find this tutorial helpful:

This video provides a comprehensive walkthrough of the booking process from a client's perspective.

By following these steps, clients can seamlessly book classes using their packages or subscriptions, ensuring a smooth and efficient scheduling experience.